Privacy Policy

Privacy Policy

At Pomalo Technologies Ltd, we value the privacy of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information in the course of providing our services. This includes:

• Personal Information: This may include your name, email address, phone number, billing information, and any other details you provide when contacting us or using our services.
• Non-personal Information: We collect information such as IP addresses, browser types, and usage statistics. This helps us improve the performance and usability of our website and services.

2. How We Use Your Information

We use your information for various purposes, including:

• To provide, improve, and personalize our services.
• To communicate with you regarding your inquiries or services you have requested.
• To send you marketing communications, updates, and promotions, if you have opted in.
• To process payments and fulfill your orders.
• To maintain the security and integrity of our website and services.

3. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it. While we use industry-standard encryption methods to safeguard your data, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information, but we strive to protect it to the best of our ability.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in performing business operations, such as payment processing, marketing, or technical support.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience. Cookies are small data files stored on your device. They allow us to track your activity and preferences on our website. You can choose to disable cookies through your browser settings, but this may impact your ability to use certain features of our website.

6. Your Rights

As a user, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw your consent to our use of your personal information at any time (where applicable).

If you wish to exercise any of these rights, please contact us using the details below.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights, please contact us at: Pomalo Technologies Ltd Website: https://www.pomalo.co.ke Email: corporate@pomalo.co.ke Phone: +254 735 119549